Travel All Russia Reviews
The greatest feeling we experience in our working day is the satisfaction of hearing from our clients after the journey is over. It is very rewarding to know we've achieved more than what the client had hoped for when they picked us to handle their journey. We are happy to have 99.8% customer satisfaction rate. As for the remaining 0.2%, we are constantly working on making them happy as well. If you have traveled with us and wish to leave us a review, you can do so by visiting third-party websites of Better Business Bureau and Trust Pilot or by getting involved in an on-going discussion on Trip Advisor.
Your staff is FANTASTIC!
Your staff is FANTASTIC!
The guides in Moscow were great, VERY knowledgeable - professional to the exception.
St. Petersburg guides were wonderful too. They did favors for us – I could not find any SPB Starbucks mugs in the two downtown stores. He drove us to the third, slightly outlying downtown store where we struck out also. The second guide went to the Starbucks by her house (south of SPB) and found the mugs I wanted and will bring them tomorrow.
I look forward to using Travel All Russia again and going back to Russia
Greetings from America!
A couple of days ago, I got back from my first trip to Russia. My mother went with me and we had a marvelous time!
The guides had great English skills, we also got different perspectives from them, and they took us to anything we wanted to go to when it was open and if we had time for it. We were safe and did not feel any threat what-so-ever.
I look forward to using Travel All Russia again and going back to Russia in the future sometime.
A great example of customer service!
We returned today after an excellent trip to Russia - the Treasures of Two Capitals. I must put on record that it has been one of the best organised trips, thanks to all of you!
We really appreciate all your help and you are a great example of customer service.
God bless u all
The programme that you had arranged for us was perfect
Moscow and St. Petersburg are treasures!
The title of the tour was Treasures of Two Capitals and we absolutely agree...Moscow and St. Petersburg are treasures...as were our guides, drivers, and US based travel consultants.
We were such undecided travelers, changing our minds three times before the itinerary was made, one time the week before we left, and twice during the trip. But the people at Travel-all-Russia just came through for us.
Our favorites in Moscow: the music in St Basil's, the Armory in the Kremlin, and the Nikulin Circus.
Russia was more than we expected
We had a fabulous trip only 6 people in our group so it was great. The tour guide, accommodation ,food and trip was first class and I would highly recommend your company to others.
Russia was more than expected and I thought Moscow was one of the most beautiful cities I have ever seen by day and by night!!!
Thank you again for your service, keep well and safe.
Best regards
Volga Dream is the best choice for River Cruises in Russia
Having been on other first class cruises (river and otherwise), Volga Dream sets the standard in terms of service, luxury, accommodations, and excursions for a river cruise. Volga Dream advertises as the only 5 star river cruise in Russia. Based on my experience and speaking to guests on other cruise ships, their claim seems 100% true. My research before, during and after told me, Volga Dream is the best and only choice for River Cruises in Russia. This review is glowing and deservedly so.
Staff and Service
Thank you for all your help
Trevor and I would like to inform you that we had a great time on the river cruise that you booked for us.
Everything went well, weather food and all the information that was given to us. We both enjoyed the people and country side and I was impressed with beautiful Moscow.
Once again thank you for all of your help. If we ever decide to go to your part of the world again we will be in touch with you. Many thanks.
I give Travel All Russia 10 stars!
We saw an ad for touring Russia. The agents were Travel All Russia. We flew from South Africa to St Petersburg where we stayed for a few days and then sailed on the river/canals to Moscow - stopping each day at a different village and then touring it.
In Moscow we were taken to a hotel and from there we were treated to further tours. I am so grateful to our travel specialist for getting ALL our arrangements correct. We were met at airports, taken on many tours with very educated guides and when it came to leaving, we were met at the hotel and taken to the airport.
One could not ask for any better
Let me start by saying that we had a great trip and that I would recommend Travel All Russia to anyone wishing to travel to Moscow and/or St. Petersburg. But we did have a glitch with our room in St. Petersburg at the Kempinski Hotel.
