Travel All Russia Reviews
The greatest feeling we experience in our working day is the satisfaction of hearing from our clients after the journey is over. It is very rewarding to know we've achieved more than what the client had hoped for when they picked us to handle their journey. We are happy to have 99.8% customer satisfaction rate. As for the remaining 0.2%, we are constantly working on making them happy as well. If you have traveled with us and wish to leave us a review, you can do so by visiting third-party websites of Better Business Bureau and Trust Pilot or by getting involved in an on-going discussion on Trip Advisor.
A unique cruise we will always remember
We had a great trip!
Here is a summary:
1. As a person who had exposure in many Chinese-translations of Russian culture and arts, it was exciting for me to finally see the real oil paintings of the Russian artists. The tour guides in both Moscow and St. Petersburg were great and very knowledgeable.
2. The hotels in both Moscow and St. Petersburg were great, very close to the places to visit.
Trans-Siberian Journey
Let me thank you very much for professionally organizing such a memorable tour: I really enjoyed every bit of it, and the excellent guides you arranged were all knowledgeable, enthusiastic and very helpful.
The logistics for this journey were complex, but everything worked according to plan, so again congratulations to your logistics people and drivers.
Overall, I would certainly recommend Travel All Russia Tours to anyone considering a trip to this most interesting part of the world.
Kind regards and many thanks!
It was truly everything we thought it would be
We had a wonderful vacation (Treasures of Three Capitals with Golden Ring in September 2016). It was truly everything we thought it would be. Your staff did a fantastic job planning the trip and lining up amazing tour guides. It is my wife's favorite trip to date.
We were very impressed with the tour guides. Our last guide was one of the best guides I have ever had. He is a history PhD candidate who not only knew all of the details of the history but communicated them in a very clear manner. We learned a lot from him.
What a terrific Trans-Siberian package your team put together
We have returned to Sydney and for four days, still trying to get over the jet lag. I think as we are getting older, it is getting harder!
The trip incorporated many delightful and well-guided visits
In the absence of a formal questionnaire from Travel All Russia I am pleased to offer the following thoughts regarding our St. Petersburg to Ulan Bator primarily by train journey and tours 25 August through 14 September 2016.
Thank you for all the arrangements of what turned out to be a most memorable trip
Thank you for all the arrangements of what turned out to be a most memorable trip.
Polla and I very much enjoyed our tour of Moscow and St Petersburg sites. The local arrangements went very well and all personnel we dealt with were friendly, informative and punctual.
The drivers in both cities were courteous and always on time. The guide in Moscow was especially friendly, extremely knowledgeable and communicative at all times.
Small Group Trans-Siberian Journey summer 2016
Our journey to Russia was a great one. All of the guides were wonderful and everything was so well organized.
There are just a few things I'd suggest. I think you need to warn future travelers about the Chinese train. There were not two lower berths as we were told and since neither of us was able to climb to the top bunk, we had to take turns sleeping! Also, the train was disgustingly dirty.
Other than that, the other accommodations were fine. As far as the food, there was much too much fish and borscht.
We strongly recommend Travel All Russia!
We had an absolutely wonderful trip.
Everything went perfectly!
Our guide in Moscow and our guide in St. Petersburg, were both exceptional, as were accommodations and itineraries.
Thank you for everything. We strongly recommend Travel All Russia!
I will highly recommend Travel All Russia
We have just arrived home today. We enjoyed our trip to Russia very much!
A few specific comments:
--our guides were extremely knowledgeable and personable with everyone in the group
--their work is not easy and this was evident a few times during the trip when they encountered poor behavior from other tour guides, and handled the situation well.
--we did not have problems with the schedule however others in the group were perhaps not as well prepared,
We are glad we decided to take the Trans-Siberian
We are now back in New Zealand from our Imperial Russia trip. And everything arranged by Travel All Russia for us worked out as planned.
Our guides and drivers in Saint Petersburg, Moscow and Shanghai were all excellent and everyone appeared where they were meant to be at the correct time.
The Trans-Siberian section of the journey was extremely memorable, even though the train itself failed to meet our expectations of ”luxury”. The rail cars on which we travelled were clearly not recently refurbished and showed great signs of wear and tear.
